Their is a reset button on the inside of the door in the lower right corner area( 'B' button) on the end - not on the flat face surface of the door but on the vertical face( hing plate). You need a long screwdriver to reach to the inside of the front of the door. 1 Answer SOURCE: hi: about the stockwell safe ex200- 2535-EA if the safe still has charged batteries you can deactivate any sceurity code by access through a small hole on the rear of the safe, if you can get to the rear area of the safe.
